Terms and Conditions

These terms and conditions apply to the sale of products and the provision of services—consultations and therapies, tarot workshops, and courses listed on the website www.mariamirjam.cz.

The operator of the website and provider of services is Mária Mirjam Zinburgová, business ID: 66046092, VAT ID CZ7458079178, located at Za Příkopem 717, 25241 Dolní Břežany, an entrepreneur registered in the Business Register of Prague-West, email: tarot@mariamirjam.cz, phone: +420 604 552 478 (hereinafter referred to as the "provider").

I. Interpretation of Terms

1. These terms and conditions govern the legal relations in the sale of products and the provision of services—consultations and therapy, tarot workshops and courses to clients, as well as the legal relations regarding the organization of healing circles offered by the provider on the website www.mariamirjam.cz. If the word "course" is mentioned in these terms and conditions, it refers to any form of Tarot education offered by the provider on their website. These terms and conditions are part of every contract concluded between the provider and the client.

2. A contract between the provider and the client (service agreement) is usually concluded through an order placed by the client on www.mariamirjam.cz, with the provider confirming the contract by accepting the order via email to the client. The contract is concluded in the Czech language, and any related issues are governed by Czech law.

3. The provider is not a VAT payer (only an identified person).

4. Payment of the fee means the amount being credited to the provider's account.

5. Errors made when entering data before submitting the order will be corrected by the provider based on email communication.

II. Subject of the Agreement
The subject of the agreement is the provider's commitment to provide the client with services—consultations and therapy, ensuring the client's participation in a tarot workshop and course they have ordered, or providing the client with a product they have also ordered, and the client's commitment to pay the fee for the product or service. The agreement is executed based on an order made on the provider's website either via the prescribed form, through the reservation system described below, or via a written order sent to the provider's email address.

III. Services—Consultations and Therapy

1. The above personal services can be ordered from the provider through the reservation system located on the provider's website.

2. The service agreement is concluded upon confirmation of the order by the provider.

3. The provider is committed to maintaining confidentiality about all matters concerning the client. The content of consultations is confidential.

4. The services are provided online via Google Meet or Skype or in person at the Maitrea Personal Growth House, Týnská ulička 6, 110 00 Prague 1.

5. If the agreed meeting does not take place due to reasons on the client's side, and the client fails to cancel their absence at least 24 hours before the scheduled consultation, the provider will charge the client the full fee for the missed consultation, and the client is obliged to pay this amount to the provider.

6. The fee is charged according to the rate listed on the provider's website.

7. The fee for an in-person consultation is due after the meeting, while the fee for an online consultation is due before the agreed consultation time.

8. Consultation packages and other services must be paid in full in advance based on an invoice via bank transfer.

9. Individual sessions (i.e., outside of packages) are charged at the base rate, which is listed on the provider's website.

10. Purchased consultation packages and other services must be used within 6 months from the purchase date, or the unused appointments will be forfeited.

11. The ordered service can also be paid for with a gift voucher equivalent to the service's price.

IV. Workshops and Courses

1. The provider agrees to provide the client with a place in the workshop or course that the client has definitively ordered through the website www.mariamirjam.cz (hereinafter referred to as the "provider's website").

2. The client agrees to pay for the ordered course and to attend the ordered lessons as described on the provider's website for the specific course. Exceptions to this obligation are outlined in these terms and conditions.

3. The client submits their application for the selected course electronically through the provider's website.

4. If the provider has available spots in the course and the client meets the application conditions, the provider will confirm the application electronically to the email provided by the client, making the application binding.

5. The contract between the provider and the client is concluded by paying a deposit or the full course fee to the provider's bank account, as specified on the provider's website for the respective course.

6. If no deposit is required for the course, the contract is concluded upon payment of the full course fee no later than the day of the course, before the start of the course at the course location.

7. The contract is also concluded by presenting a gift voucher equivalent to the course fee.

8. If, for serious reasons on the provider's side (e.g., illness, etc.), the lesson cannot be held on the agreed date, the parties will arrange a replacement date without unnecessary delay, or the lesson may be held online.

9. The client is entitled to request a replacement lesson if they cannot attend due to reasons on their side, only once during the entire course, and only if their absence was due to illness or serious family reasons (e.g., wedding, funeral). In such cases, the parties will agree on an alternative lesson date or conduct the lesson online.

10. The course fee, i.e., the price for the respective course or workshop, is listed on the provider's website. By concluding the contract, the client confirms their agreement with the price and commits to paying it properly and timely, as specified on the provider's website for the specific course or in the confirmation email sent to the client.

11. The course fee includes the specified number of teaching hours, teaching materials, and resources provided by the provider, as listed on the provider's website for the ordered course.

12. The course fee is paid in Czech crowns unless otherwise specified on the provider's website.

13. If payment is made via bank transfer, the client pays the deposit or course fee to the bank account provided by the provider via email or the order form. The client enters their phone number or the number specified in the order form as the variable symbol.

14. Payment by bank transfer is confirmed by the provider via email no later than three business days after receiving the payment.

15. In accordance with the binding order, the provider will issue a pro forma invoice and/or an invoice upon the client's request.

16. If the client decides not to attend the course after paying the deposit or full course fee before the start of the course, the deposit or course fee is non-refundable. However, the client may use the paid amount to pay for another course offered by the provider within twelve calendar months following the month in which the client informed the provider that they would not attend the originally ordered course.

17. If the client decides not to continue the course after its commencement, they are not entitled to a refund of the paid deposit or course fee, but they can agree with the provider to complete the course online or use the paid amount for another course offered by the provider, or continue the course in a later term.

18. If the deposit or course fee is used for a course in a different term, the term must begin within twelve calendar months following the month in which the client informed the provider that they would not continue in the originally ordered course.

V. Client as a Consumer

1. The provisions of this section of the terms and conditions apply if the client is also a consumer.

2. A consumer, in accordance with § 419 of the Civil Code, is any individual who, outside the scope of their business activity or self-employment, enters into a contract with a business or otherwise interacts with them.

3. Contracts concluded with the provider are usually concluded via means of distance communication, i.e., electronically.

4. Since the provider always sets precise dates for courses, which the consumer knows before completing the order, and these are contracts for the use of leisure time, the consumer cannot withdraw from a validly concluded contract (see § 1837 (j) of the Civil Code).

5. The contracts being concluded are so-called unnamed contracts, not purchase contracts or work contracts, so warranty rights or claims for defective performance do not apply.

6. The provider does not apply any costs for means of distance communication in the course fee, except for the usual cost of providing electronic communication services charged by the provider's operator.

7. The course fee does not include any taxes or fees.

8. The way the contract is concluded, as outlined in Section IV of these terms and conditions, means that the contract consists of the client's electronic order, the provider's electronic confirmation of the order, the payment of the deposit or full course fee as per the respective course, and these terms and conditions, which the client must read in full and confirm their familiarity with them electronically before submitting the order. The provider does not create any special version of the contract.

9. The provider acts in accordance with Act No. 634/1992 Coll., on Consumer Protection, as amended.

VI. Final Provisions

1. The provider reserves the right to interrupt or terminate the course during its course if it is found that the client has misused the content of the course or the website www.mariamirjam.cz. The course content must not be shared without the provider's consent. In such cases, the client is not entitled to a refund of the course fee. This does not affect the provider's right to compensation for damages.

2. The provider uses real customer reviews on their website, obtained from customers either spontaneously or upon request after using the service or completing a course. The provider always contacts specific (paying) customers for reviews. Reviews are not edited, though the provider reserves the right to shorten or correct grammatical or stylistic errors for editorial reasons.

3. Any deviations from the rights and obligations in the contract and these terms and conditions can only be made if explicitly stated and mutually agreed upon by both parties via email. Deviations in the contract take precedence over the provisions of the general terms and conditions.

4. The provisions on personal data protection can be found in another section of the provider's website.

5. These general terms and conditions may be changed or supplemented by the provider, and such changes will be effective upon publication of the new terms (or changes) on the provider's website. This provision does not affect rights and obligations that arose during the effectiveness of the previous terms.

6. If any provision of the terms and conditions is invalid or ineffective, or becomes so, it will be replaced by a provision whose meaning most closely approximates that of the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.

7. The provider is a business in accordance with § 420 of the Civil Code.

8. The provider and the client conclude the contract as described above, in accordance with § 1746 (2) of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code").

9. The rights and obligations of the parties not specifically regulated by the contract or these terms and conditions are governed by the laws of the Czech Republic, especially the Civil Code.

10. Disputes between the parties will be resolved by mutual agreement. If an agreement cannot be reached, the disputes will be resolved by the competent court in the Czech Republic.

These terms and conditions are effective as of January 6, 2024.